The Zim Family Cocker Spaniel Forum

Thank you for the heads up, I do buy that brand and lamb and rice, greatly relieved not affected lot #!! My pups thank you!!

My holistic pet store has stopped carrying Wellness Super5 because it is manufactured at a Diamond plant and cannot guarantee its quality. Oddly, my granddog Roxi the Boston suddenly refused to eat her kibble (Wellness Super5) so we have changed foods. Maybe she knew something I didn't......

I feed Wellness so emailed them after reading the post. Here is the reply I rec'd.


Dear Carol,

Thank you for taking the time to write us about our Wellness® dry dog foods.

First, Diamond no longer produces any WellPet products. At WellPet, programs,
guidelines and specifications have been carefully put in place to protect the
nutritional integrity of our natural pet food.

We are committed to the highest standards of pet food safety. Our highest
priority is providing you and your animal companions with consistently safe,
premium-quality natural food for dogs and cats. Our Quality Assurance program
maintains the strictest standards of food safety in the pet food business, one
that exceeds Food and Drug Administration and Association of American Feed
Control Officials standards for pet food. Our Quality Assurance program does
not only encompass our manufacturing operation and final product inspection, but
starts from the time we select the finest and freshest ingredients, making
absolutely sure WellPet products continue to be healthy and safe for your dog or
cat.

At every stage of every process, WellPet controls quality. We are known for
active management of manufacturing. We develop our own unique product formulas.
Select premium ingredients through detailed sourcing and nutritional analysis.
Conduct comprehensive audits of our procedures. And our Quality Assurance
professionals make sure each and every product is the absolute best.

We follow the same strict guidelines for pet food that are applied to food for
people. We do so by requiring that all of our suppliers utilize the HACCP
(Hazard Analysis Critical Control Points) program, adhering to even more
stringent food safety criteria than required for pet food. Our manufacturing
partners say we are THE hardest to please- this is because, like you, we won't
compromise on your pet's health.

We are "passionately picky" and promise that "your pet's wellbeing is at the
heart of all we do, that's why we do whatever it takes to make the healthiest
natural products for the pets that depend on us.”

Thanks again for contacting us.

Jon Cox
Manager
WellPet Consumer Affairs